How to reset and troubleshoot a Hoverboard

How to reset and Troubleshoot a Hoverboard

If you own a hoverboard, you might have noticed that it needs to be reset or recalibrated from time to time in order for it to balance properly. This makes knowing how to reset and troubleshoot a hoverboard an essential part of owning one.

By the way, if you have been wondering how to do this, you are in the right place because by following our simple DIY steps listed in this article, you should have the process sorted in just a matter of minutes without getting professional help.


For the sake of clarity, you may consider hoverboards to be more or less like self-powered commute machine. Hoverboards are also more commonly known as self-balancing scooters and are currently the latest craze in the world of self-propelled personal transporter. It consists of a flat platform for the rider situated between two wheels and they are mostly powered by large lithium ion-batteries.

Hoverboards are not only fun toys but are also stylish, yet useful devices for short/medium distance travel. Before we discuss resetting Hoverboards, let’s answer some of the likely questions that could be running through your mind.

Why should I reset and Troubleshoot my Hoverboard?

As earlier stated, hoverboards need to be calibrated from time to time in order for them to balance properly. They need to stay upright because if they don’t, it would be practically impossible to ride them.

Calibrating your hoverboard keeps it balanced and upright all the time while you are riding, so you can do so happy and free. Also, if your hoverboard were pricey, it would definitely be worth the hassle to get it fixed and continue riding again smoothly. On to the next question.

Ensure the Hoverboard is on a level surface

When should I reset my Hoverboard?

Asides from keeping your hoverboard balanced properly, there are other issues a thorough reset can help you fix. Some of these other issues include flashes of red light, constant beeping sounds, hoverboard leaning in one direction, hoverboard pointing upwards while riding, charging problems, and a host of others. All these are all common signals that something has gone wrong with your hoverboard that needs to be fixed.

Generally, when issues arise, this reset method should be the first you ought to try before anything else. If the steps we provide on how to reset and troubleshoot your hoverboard don’t rectify the problem, then you should hop right over to one of our other articles on steps you should take to fix your Hoverboard, to learn more.

Resetting a Hoverboard

If your hoverboard isn’t balanced properly or functioning quite right, then it’s about time you recalibrated it. Here are the steps to do so:

  1. Make sure the hoverboard is turned off completely: If you have a remote you usually use to turn off your hoverboard, that way wouldn’t be enough. You should use the power button on the hoverboard itself to turn it off.
  2. Ensure that the hoverboard is sitting upright: The calibration process cannot be carried out if your hoverboard is upside down. Only Duo Series hoverboard models are designed to carry out the process of calibration in an upside-down position.
  3. Ensure that the hoverboard is on a flat, leveled surface: When calibrating your hoverboard, unevenness is one of the problems you are trying to tackle. You would agree that you can’t exactly achieve this if the wheels of your hoverboard aren’t placed on leveled ground, so you have to ensure that this is done so the two sides can be even with each other.
  4. Hold down on the power button for 8-10 seconds until it starts to beep.
  5. Wait for 30 seconds: This is the period in which the actual calibration is taking place. Make sure the hoverboard doesn’t move, and also ignore all the beeping and light flashes until the 30-second period elapses.
  6. Now, simply push the power button again to toggle off your hoverboard and lock in the calibration.
  7. That’s it! Your hoverboard is now calibrated and ready to be operated.

Resetting a Bluetooth Hoverboard

If you own a Bluetooth hoverboard, you should be able to calibrate it using the mobile app (that’s if there is one available). However, it’s usually not advisable to reset a Bluetooth hoverboard unless when absolutely necessary.

This is so because the process can fry the Bluetooth chip, even if you did it the right way. That’s perhaps just one of the risks of having a Bluetooth hoverboard. If you want to proceed with the calibration using the mobile app, however, here’s how:

  1. Install the hoverboard app on your device if you don’t already have it.
  2. Make sure your hoverboard is connected to the app.
  3. Place the hoverboard on a flat, leveled surface.
  4. Explore the app and find the section titled “calibrate the unit”.
  5. Once you are in the section, instructions on how to go about the calibration would begin to pop up.
  6. Ensure that you follow the instructions closely because an incorrect procedure could fry the Bluetooth chip in your hoverboard:

Just like we earlier stated, your hoverboard Bluetooth chip could likewise be fried even when you follow the instructions correctly. If your hoverboard isn’t functioning right though, you don’t have many options besides calibration, so we think it’s worth the shot!

Testing it out after Calibration

After the calibration process is done, you should test out your hoverboard to know if the calibration actually worked because you wouldn’t want to find out that the board isn’t fixed and go flying off.  To do so, here are some of the basic moves you should try out:

  1. Ensure that your helmet and all other necessary safety gear are worn correctly.
  2. Go for a ride on an even surface.
  3. Make turns both to your left and right to see if the wheels move at the same speed.
  4. Try circular movements.
  5. Ride up an incline to know if the board is now properly balanced.  

If everything works fine, well done! The calibration worked. If not and you are still uncertain about the cause of the problem, then you might want to head over to our next article on fixing a hoverboard. Alternatively, go see an expert (although you would be charged a service fee).

Concluding Thoughts

We hope that you now have ample solutions for resetting and troubleshooting your hoverboard, both the regular brands and the Bluetooth ones. For those that own DUO series models, the same process applies to you too, the only difference being that your board should be in an upside-down position when calibration is going on.

Was this article helpful? Are there more hoverboard troubleshooting problems you would like addressed? Let us know in the comment section and we would get back to you soonest! Meanwhile, check out other articles on Hoverboards that might interest you.

All Hoverboard Articles
How to reset and Troubleshoot a Hoverboard
How to Fix a Hoverboard – the basics
Hoverboard Parts Diagram Illustrated
11 Best Hoverboards for Kids

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